At Trojan-Logistics, we understand that you may have questions about our services, processes, and how we can help your business thrive. Our Frequently Asked Questions (FAQ) page is designed to provide you with clear and concise answers to the most common inquiries we receive. Whether you’re new to our services or a long-time client, we hope this resource will help you better understand how we can support your logistics and fulfillment needs.
If you have any questions that aren’t covered here, please don’t hesitate to reach out to our dedicated customer support team. We’re here to assist you every step of the way.
Trojan-Logistics is a technology-driven logistics company that offers efficient and streamlined fulfillment and shipping solutions for businesses of all sizes.
Trojan-Logistics’ fulfillment service operates by storing your inventory in our strategically located warehouses. When an order is placed, Trojan-Logistics picks, packs, and ships the items to your customers on your behalf.
Trojan-Logistics’ fulfillment service offers numerous benefits, including reduced shipping costs, faster order processing times, access to real-time inventory management, and scalable solutions that grow with your business.
Trojan-Logistics integrates seamlessly with popular e-commerce platforms like Shopify, WooCommerce, and Magento. Our user-friendly dashboard makes integration quick and easy, allowing you to sync your inventory and orders effortlessly.
Trojan-Logistics partners with leading shipping carriers like DHL, UPS, and FedEx to ensure reliable and cost-effective shipping options for your orders.
Trojan-Logistics offers a hassle-free returns management system, allowing customers to initiate returns easily through our online portal. Once returned items are received at our warehouse, we process refunds or exchanges promptly.
Yes, Trojan-Logistics provides fulfillment services internationally, enabling businesses to reach customers worldwide with efficient shipping solutions.
Trojan-Logistics’ dedicated customer support team is available to assist with any inquiries or issues you may have regarding our services. You can reach our support team via email or phone during business hours.
